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COVID-19 Service Contacts

COVID-19 Service Contacts

Corporate, Customer Services & Facilities Management

Galway County Council wishes to advise that public access to our offices is now open, in line with recent Covid-19 measures. 

Correspondence applications, documentation and other written communications can continue to be made as normal subject to normal postal services continuing. See our COVID-19 Service Updates page for more info.

 

Motortax    

 

Motortax renewals can be processed online by logging on to www.motortax.ie  Your pin no. is the last six digits of your Vehicle Registration Cert for a previously taxed vehicle.  This number is located on the top right hand corner of your Vehicle Registration Cert and begins with the letter “C”.

For all brand new/imported vehicles your pin number is the last 6 digits of your chassis number.

If you have any queries in relation to the online system please contact the Department of Transport, Shannon, Co. Clare at 0818 411 412, e-mail motortax@dttas.ie

Motor Tax applications can also be sent to the Motor Tax Offices at Galway and Ballinasloe. Please do not send cash in the post.

If you have any queries, please contact us on the following:

  • Ballinasloe Motor Tax Office, Ballinasloe, Co. Galway.
    091509075 

 

Library Services

 

In line with Level 5 restrictions, all Galway Library Branches, Mobile Service, Schools Service, Local History and Archives will be closed to the public until further notice. E-services are available. Postal service for visually impaired in conjunction with An Post continues from Ballybane Library.  See contact details below for contacting the library service through our Library network for support with accessing e-services or any other queries. Members of the public can contact any library of their choice, not necessarily the one they use regularly or the nearest geographically.   Calls coming through the Community Call Helplines of both Galway County Council and Galway City Council may also be directed to Library staff for that ‘someone to talk to’ as advertised on both Helplines. (see below)

 

Ballinasloe Library, phonelines open Monday to Friday, 11-1 and 2-5, 091-509551 or email ballinasloe@galwaylibrary.ie

Ballybane Library, phonelines open Tuesday to Saturday, 11-1 and 2-5, 091-509244 or email ballybane@galwaylibrary.ie

An Cheathrú Rua Library,  phonelines open Tuesday to Friday, 11-1 and 2-5, 091-509234 or email anceathrurua@galwaylibrary.ie

Clifden Library, phonelines open Monday to Friday, 11-1 and 2-5, 095-21092 or email clifden@galwaylibrary.ie

Dunmore Library, phonelines open Wednesday 10.30-2.30, 093-38923 or email dunmore@galwaylibrary.ie

Eyrecourt Library, phonelines open Thursday 11-1, 090-9675056 or email eyrecourt@galwaylibrary.ie

City Library, phonelines open Monday to Friday 11-1 and 2-5, 091-509094 or email city@galwaylibrary.ie

Glenamaddy Library, phonelines open Saturday 10.30-12.30, 094-9659734 or email glenamaddy@galwaylibrary.ie

Gort Library, phonelines open Wednesday 11-1 and 2-5, 091-631224 or email gort@galwaylibrary.ie

Headford Library, phonelines open Friday 11.30-3, 093-36406 or email headford@galwaylibrary.ie

Inis Meáin Library, phonelines open Thursday 2-4, 099-73126 or email inismeain@galwaylibrary.ie

Inis Oírr Library, phonelines open Thursday 10-1, 099-75154 or email inisoirr@galwaylibrary.ie

Inisbofin Library, phonelines open Wednesday 4-5, 095-45891 or email inisbofin@galwaylibrary.ie

Killimor Library, phonelines open Wednesday 10.30-1 and 1.30-4, 090-9676062 or email killimor@galwaylibrary.ie

Cill Rónáin Library, phonelines open Wednesday 2-4, 099-20937 or email inismor@galwaylibrary.ie

Leenane Library, phonelines open Thursdays 11-1 and 2-5, 095-42920 or email leenane@galwaylibrary.ie

Letterfrack Library, phonelines open Wednesday 10-1 and 2-4, 091-742666 or email letterfrack@galwaylibrary.ie

Loughrea Library, phonelines open Tuesday to Saturday, 10.30-1 and 2-5, 091-847220 or email loughrea@galwaylibrary.ie

Moylough Library, phonelines open Tuesday 11-1 and  2-5, 090-9679072 or email moylough@galwaylibrary.ie

Onanmore Library, phonelines open Monday to Friday 11-1  and 2-5, 091-792117 or email oranmore@galwaylibrary.ie

Portumna Library, phonelines open Tuesday to Friday 11-1 and 2-5, 090-9741261 or email portumna@galwaylibrary.ie

Cloch na Rón / Roundstone Library, phonelines open Friday 11-1, 095-35518 or email roundstone@galwaylibrary.ie

An Spidéal Library, phonelines open Tuesday 11-1 and 2-5, 091-504028 or email anspideil@galwaylibrary.ie

Tuam Library, phonelines open Monday to Friday 11-1, 093-24287 or email tuam@galwaylibrary.ie

Westside Library, phonelines open Monday to Saturday 11-1 and 2-5, 091-509091 or email westside@galwaylibrary.ie

Woodford Library, phonelines open Thursday 11-1.30, 090-9749887 or email woodford@galwaylibrary.ie

 

For all other Branch Libraries, Mobile Service, Schools Service Local History and  Archives please contact  Library HQ, phonelines open Monday to Friday, 9.30-1 and 2-5,  091-509388 or email info@galwaylibrary.ie

 

Housing

We must work together to curtail the spread of Covid-19.  At this critical time, we must all play our part in minimising the spread.  We should all stay safe and stay home.

Galway County Council Housing staff are playing their part by reducing their movement and working in different ways. 

(1)  If you need to access housing services please contact the Council via e-mail at housing@galwaycoco.ie or telephone 091 509300. 

(2)  If you are homeless and need housing support, please contact homeless services at homelessteam@galwaycoco.ie or telephone 091 509583.

If necessary, appointments can be arranged in exceptional circumstances between 2.00p.m and 4.00p.m. from Monday to Friday.

A community support helpdesk has been set up to respond to the needs of vulnerable members of our community in these difficult times:


Phone: 1800 928894 or 091 509390

Email: covidsupport@galwaycoco.ie

 

If you need to contact Housing Services, Galway County Council, please telephone or email us.

General Housing Services - Housing@galwaycoco.ie                 091 509300

Housing Homeless Services – homelessteam@galwaycoco.ie      091 509583

 

Planning

The Planning office can only be visited by appointment for essential business and that which cannot be carried out by phone or email. Please ring 091-509043 to make an appointment

Planning applications must be submitted by post or placed in the letterbox outside the front door only, in an envelope clearly marked ‘planning application’.

Please note we cannot accept any documentation at the back door of the building

Planning files are available for viewing on our planning website at www.galway.ie (Please note, for those unfamiliar with the use of our website, our planning staff are happy to assist you with the process).

Submissions/observations on planning applications can be made in writing and sent by post or by email to planning@galwaycoco.ie. A fee of €20.00 is applicable. Payment can be paid by cheque/postal order or by credit/debit card over the telephone upon receipt of the submission in the office.  Please check the submission closing date and allow sufficient time for receipt of same.   

 

Planning contact details

 

Roads and Water Services

Customers should avoid visiting council offices throughout the County. Contact should be made by phone or email.

Priority will be given to keeping the road network open and safe for road users. Non-essential works may be curtailed or suspended if it becomes necessary to do so.

Water Services will be prioritised to ensure that quality drinking water is supplied and sewerage services are maintained. Non-essential works may be curtailed or suspended if it becomes necessary to do so.

 

Recreation and Amenity

091 509000
customerservices@galwaycoco.ie

All parks and open spaces remain open, but the public are requested to comply with all guidance issued by the HSE/Public Health to prevent the spread of the virus. 

All playgrounds are officially opened, and the public are advised to make use of open space for recreation with children.  Parents/guardians should ensure that social distancing and other advice as issued by the HSE/Public Health is maintained. 

  • Rinville Park, Oranmore – open (one way system in place)
  • Dunlo Recreational Park, Ballinasloe - open
  • Pallas Grounds Tuam – open
  • Leisure Centres - Ballinasloe & Tuam (operated by Coral Leisure) – closed until further notice
  • Playgrounds – Open 

 

Economic Development, Community and Culture

091 509521

Our team continue to provide services by email, post and telephone.  The principle services include

 

Environment and Climate Action

The essential services of the Environment department have been prioritised and will continue to be operated, mainly on a remote basis.  These services include:

  • Water quality sampling.
  • Waste management and enforcement.
  • Civic Amenity Sites
  • Dog Warden Service
  • Veterinary services, including Food Safety.

PUTTING OUT YOUR BINS

Your waste collection service provider will be able to update you or answer any queries you may have in relation to ongoing household waste collection services.

Please be advised that it has been agreed in accordance with condition 6.6.12 of the household Waste Collection Permits that no time limit will apply to the collection of household kerbside waste for the duration of the current COVID -19 health crisis.

HANDLING OF WASTE BINS

Please refer to your waste contractor for advice on the handling of bins.

SELF-ISOLATING?

While self-isolating it is important that any waste arising is dealt with in accordance with guidelines as set out by the HSE below.

  • Put all personal waste, including used tissues, masks and all cleaning waste in a plastic rubbish bag.
  • Tie the bag when it is almost full. Place the plastic bag in a second bin bag and tie the bag.
  • Leave the bag somewhere safe. The bags should be left for 3 days before collection. 
  • Dispose of other waste the way you usually would.

BRING BANKS

The network of bring banks throughout the county are currently in operation. However this may change as the Covid-19 crisis evolves. Check for updates at www.galway.ie .

When using the sites please respect other users and observe social distancing protocols. If the banks are full, please do not leave items at the site. Bring the material home and report the banks to environment@galwaycoco.ie or 091 509510.

RECYCLING CENTRES

The recycling centres at Tuam, Clifden and Ballinasloe are currently in operation. However this may change as the Covid-19 crisis evolves. Check for updates at www.galway.ie .

When using the sites please respect other users and observe social distancing protocols. Contact Barna Recycling at 091 771619 with any queries.

 

BURIAL GROUNDS

Burial Grounds in the County will remain open under normal opening hours. Visitors to burial grounds must adhere to Government/HSE guidelines in regard to social distancing and the current 5k travel restriction in place.

 

 

 

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